#Ad, 18+, BeGambleAware | Welcome bonus for a new players only | Maximum bonus is 100% up to £100 | Min de...posit is £10 | No max cash out | Wagering is 45x bonus | Maximum bet while playing with a bonus is £5 | Eligibility is restriced for a suspected abuse | Skrill and Neteller deposits excluded Full Bonus T&C
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Hyper Casino is a well-established brand in the UK that offers licensed gambling with more than 1,500 high-quality games, including live dealer ones. Besides the game choice, Hyper Casino lures its customers with bonus codes and promotions, including an attractive welcome sign up offer up to £100 for newcomers, a first deposit bonus, and other exclusive Hyper Casino bonuses. Hyper Casino employs up-to-date safety measures to keep your information secure. Read the full Hyper Casino review on Gamblizard and check out the latest Hyper Casino promo codes. Find out what makes this casino brand so different.
Launched in2019
LicenseMalta Gaming Authority, UK Gambling Commission, Spelinspektionen
Mobile Compatibility: Hyper Casino offers robust mobile compatibility, allowing players to access games across multiple devices including iOS and Android.
Comprehensive Game Library: The casino boasts a library of over 1,500 games, including live casino options, slots, and Slingo.
Modern User Interface: Hyper Casino features a modern user interface that is simple to use, with a black and yellow colour scheme that is visually striking. The site layout is well-organised and includes a responsive design that adapts well across various devices, ensuring ease of access for all players.
Live Casino Options: The live casino section at Hyper Casino is well-stocked, featuring games like roulette and blackjack, all streamed in high-definition. Live games are available round the clock, providing players with a realistic casino atmosphere and the opportunity to interact with dealers and other players.
Responsive Customer Support: Customer support at Hyper Casino is available round the clock via multiple channels, including live chat, email, and phone.
Cons
Limited Game Themes: Although Hyper Casino hosts a significant number of games, it does not provide a filter for game themes, which could make it difficult for users to locate games that match their specific preferences. Players must manually search through the game library, which can be time-consuming.
Withdrawal Limits: Some players have expressed concerns regarding low monthly withdrawal limits, which could restrict players who win large sums from accessing their money as freely as they might wish.
Hyper Casino was established in 2019 as a new addition to online gaming. The owner behind this rapid rise in the gaming community is L&L Europe Ltd. Founded in 2011, L&L Europe Ltd is based in Malta and operates numerous online casinos. Their success stems from their focus on delivering outstanding customer service, a rich array of games, and a secure playing field.
In its brief span of operation, Hyper Casino has made significant strides in the online gambling sector. A testament to its growing prominence is the unique offerings like slingo—a fusion of slots and bingo—and competitive tournaments where players vie for cash rewards. Moreover, their dedicated blog serves as a reservoir for players, showcasing the latest in games and features.
For those keen on specifics, the table below provides a snapshot:
Parent company
Hyper Casino website
Headquarters address
CEO
Number of employees (LinkedIn)
L&L Europe Ltd Casinos
hypercasino.com
26 Ghar Id-Dud Street, SLM1573, Sliema, Malta
N/A
51-200 employees
Despite being in its early stages, Hyper Casino has made remarkable progress. This is a testament to the ongoing evolution and innovation in the online gambling industry.
Hyper Casino First Impression and Usability
Hyper Casino is an online gambling site that aims to provide players with a lively and fun gaming atmosphere. Its user interface is simple and intuitive, with a black and yellow colour scheme that creates a contrast and a sense of urgency. The site has a clear and easy-to-use menu that allows players to access different sections, such as Popular Games, Sportsbook, New Games, Video Slots, Live Casino, Slingo, Slots, Table Games, and Casual Games. The site also has a search function that lets players find their favourite games quickly and easily.
The site features a contemporary and adaptable design that is compatible with Android, iOS, Windows, and Mac devices. Users can access the site through their browser, and the layout is optimised for gaming on the move.
Hyper Casino offers a great selection and quality of games, featuring some of the industry’s most popular and innovative titles. Players can choose from different categories, such as slots, jackpots, live casino, table games, video poker, and lottery. The site also has game filters that let players sort the games by provider or popularity. However, it does not have a filter for game themes.
The main aspects and evaluations of Hyper Casino’s usability:
Aspect
Evaluation
Explanation
Ease of navigation
Excellent
The site has a clear and easy-to-use menu and a search function
Mobile games availability
Excellent
The site is compatible with various devices and has a mobile-friendly layout
Game filters
Good
The site has game filters that let players sort the games by provider or popularity but not by theme
Search function
Excellent
The site has a search function that lets players find their favourite games quickly and easily
Loading speed
Excellent
The site has a fast loading speed and a reliable performance
UX and UI rating
Excellent
The site has a simple and intuitive user interface and a modern and responsive website design
Expert's Rating
First Impression4.5
Hyper Casino is an online gaming site with a fun and easy-to-use interface, modern design, quick load times, and professional customer support. It offers a large library of slots and games from multiple software providers with filters and search functions. However, adding a theme filter could improve it. I thoroughly relished playing here and would recommend it, rating it 4.5 out of 5.
Hyper Casino, operated by L&L Europe Ltd, holds multiple licences and enforces stringent regulations. Specifically, it is regulated by the Malta Gaming Authority (MGA) under licence number MGA/B2C/211/2011 and by the British Gambling Commission with licence number 38758. Additionally, it holds a licence from the Swedish Gambling Authority, highlighting its broad regulatory compliance across key European jurisdictions.
The casino’s reliability is underscored by its adherence to several gambling authorities. Hyper Casino has not been reported on any blacklists, which suggests a positive operational history. However, potential players should remain vigilant and regularly review any updates regarding its status.
Hyper Casino commits to player safety through several responsible gaming measures. Players can set personal limits on deposits, session times, bets, and losses, which promotes controlled gambling. These tools are accessible via the ‘Responsible Gaming’ section within the player’s account, ensuring they can adjust their gaming behaviour according to personal financial limits and time commitments.
Responsible gaming features offered by Hyper Casino:
Deposit Limits
Yes
Responsible Gaming Seals
Yes (Gambling Commission, GamStop, etc.)
Cooling-off Periods
Yes
IT Security Measures
Yes
SSL Encryption
Yes
Two-Factor Authentication
Yes
Self-Exclusion Tools
Yes
Protection of Minors
Yes
Expert's Rating
License and Security5.0
From my interaction with the Hyper Casino site, I found the website to be well-organised and secure. The availability of regulatory information and responsible gaming tools was prominently displayed, making it easy to access and understand. The casino operates under respected licences, ensuring a secure environment for players. On a scale of 1 to 5, I rate Hyper Casino a solid 5. This score reflects the casino’s commitment to security, transparency, and player protection, although continuous monitoring of its regulatory status is advised to maintain player confidence.
Hyper Casino offers several promotional schemes for both new and existing members. New players can benefit from a welcome bonus that matches 100% of their first deposit up to £100. A minimum deposit of £10 activates this offer, which carries a 45x wagering requirement. Additionally, new registrants receive 5 FS on the Fire Joker slot game upon signing up, with specific withdrawal conditions. For regular customers, Hyper Fridays provides unique promotions like deposit bonuses and cashback, which are communicated via email.
Hyper Casino Welcome Bonus
Hyper Casino introduces a welcome bonus to greet new members with a rewarding start. With this sign up offer, players are entitled to a 100% match on their initial deposit, up to a maximum of £100. The first deposit bonus facilitates an extended playtime for novices at the casino. To activate this bonus, a minimum deposit of £10 is required, without the need for a promo code, simplifying the process for users.
Hyper Casino’s joining offer demonstrates its generosity, although it comes with a 45x wagering requirement to unlock the winnings for withdrawal. There are certain restrictions, including a limitation on game selection that counts towards these requirements. Additionally, while a bonus code is not necessary, the welcome bonus cannot be applied to live casino games, ensuring players are aware of the offer’s applicability.
Hyper Casino No Deposit Bonus
Hyper Casino offers a great no deposit welcome bonus, giving new registrants 5 free spins on the intriguing Fire Joker slot game, just for signing up. Once registration is complete, users will quickly receive their free spins and can then consider deposit options. The attraction continues as Hyper Casino will match a player’s first deposit with a 100% bonus up to £100. This allows for an extended session of fun across a wide range of games.
The no deposit bonus can be cashed out once the balance exceeds £40, with a withdrawal limit of £100, and surpluses will be deducted from the account. Players eager for similar promotions should regularly visit the no deposit bonus page to find updated offers.
Hyper Fridays
Hyper Casino offers special promotions for existing customers on Fridays. These promotions can include deposit bonuses, extra spins, cashback, or other rewards. The details of these offers are sent to players via email. To participate, keep an eye on your inbox for their exclusive offers and instructions on how to claim them.
Expert's Rating
Bonuses & Special Offers3.7
I’d rate Hyper Casino a 3.7 out of 5. The welcome bonuses, particularly the £100 match and no deposit free spins, offered a good start. I appreciated the absence of a promo code, which made the process less complicated. However, the 45x wagering requirement felt a bit steep. The Hyper Fridays promotions kept the momentum going with varied offers. Waiting times for bonus activation were minimal, contributing to a positive overall atmosphere during my time on the site. Remember, gambling should be approached with caution.
#Ad, 18+, BeGambleAware | Welcome bonus for a new players only | Maximum bonus is 100% up to £100 | Min de...posit is £10 | No max cash out | Wagering is 45x bonus | Maximum bet while playing with a bonus is £5 | Eligibility is restriced for a suspected abuse | Skrill and Neteller deposits excluded Full Bonus T&C
#Ad, 18+, BeGambleAware | First 5 spins: Players who have successfully completed age verification will be ...credited 5 Free Spins on Starburst 10p per spin, no deposit required, no wagering requirements. Subsequent 30 spins: Min deposit & spend £10. Max 30 spins on Starburst at 10p per spin. Spins credited upon spend of £10. Full Bonus T&C
#Ad, 18+, BeGambleAware | Available to ID-verified players only. Up to 100 Locked Free Spins (10p). Wheel ...of Fortune (WOF) will appear as a pop-up. Available to claim for 7 days. Prize not guaranteed. Wins from free spins are credited to your Bonus Credit Account, and available for 7 days. 35x wagering. Max win post Wagering: £10. Full Bonus T&C
#Ad, 18+, BeGambleAware | New UK certified players | Valid mobile number required | No minimum deposit | 2...0 free spins no deposit on Book of Dead spins allocated | 40 times wagering on winnings Full Bonus T&C
#Ad, 18+, BeGambleAware | First Deposit Only. Min. deposit: £10, max. Bonus £75. Game: Book of Dead, Spin ...Value: £0.10. WR of 30x Deposit + Bonus amount and 60x Free Spin winnings amount (only Slots count) within 30 days. Max bet is 10% (min £0.10) of the free spin winnings and bonus amount or £5 (lowest amount applies). Free Spins must be used before deposited funds. Bonuses do not prevent withdrawing deposit balance. First Deposit/ Welcome Bonus can only be claimed once every 72 hours across all Casinos. Bonus Policy applies. Full Bonus T&C
#Ad, 18+, BeGambleAware | Available for new registrations only. Max 10 no deposit bonus spins credited upo...n SMS validation. Finn and the Swirly Spin only. 60x Wagering, 4x Conversion up to £200. Full Bonus T&C
#Ad, 18+, BeGambleAware | New players only. 30 Non-Deposit Spins on Book of Dead. Min deposit £10. 100% up... to £100 + 30 Bonus Spins on Reactoonz. Bonus funds + spin winnings are separate to cash funds and subject to 35x wagering requirement. Only bonus funds count towards wagering contribution. £5 bonus max bet. Winnings from No-Deposit Spins capped at £100. Bonus funds must be used within 30 days, spins within 10 days. Full Bonus T&C
How to Register at Hyper Casino
The online gaming sector has grown quickly, and Hyper Casino is among the websites providing a range of gaming choices. Here’s a detailed guide on how I signed up and verified my profile at Hyper Casino.
Starting Registration
Click the Register button, which is displayed prominently on the homepage. This begins the signup process, bringing up the first page of the form. You are prompted to enter your email address, create a password, confirm it, and select your preferred currency and country from the drop-down menus.
Personal Details
Once you’ve input your email and chosen a password, the next step is to provide your personal information. This includes your first name, surname, title, and gender. You must also provide your date of birth to confirm that you meet the age requirements for online gaming.
Contact Information
The third step requires you to input your contact information. This typically involves your mobile number, with a country code already pre-selected based on the country you chose earlier. Confirm your number is correct, as it may be used for account confirmation and promotions.
Address Verification
Here, you will enter your residential information. You are prompted to input your postcode and can either find your address automatically or enter it manually. If you choose to enter it manually, you will need to fill in your street name, city, and full address, including residence number.
Agree to Terms and Conditions
Finally, review all the terms and conditions, privacy policy, and consent boxes regarding email and SMS communications. You must agree to these to complete your registration. Be sure to read these carefully to understand your rights and obligations.
Tips Post-Registration:
After completing the steps above, there are a few additional things to consider:
Document Upload: Be prepared to upload identification documents. Hyper Casino may request these to confirm your account completely.
Account Confirmation: Wait for confirmation from Hyper Casino. They might send an email or SMS to confirm your account details.
Deposit Restrictions: Remember, you may not be able to deposit funds until your account is confirmed, so factor in some waiting time.
Patience is key during the confirmation process. It’s also worth checking your junk or spam folder for emails from Hyper Casino, as they sometimes end up there. Always keep your login credentials safe, and do not share them with anyone.
Be sure to log in regularly to check the status of your account and stay informed of any updates or requirements.
Key Terms and Conditions
Reading and understanding the main terms and conditions governing your interaction with Hyper Casino before playing there is crucial. Customers agree to be bound by these terms and conditions by activating their account at Hyper Casino.
Age Requirement: Players must be at least 18 years old. Hyper Casino verifies age and identity, and any underage player will have their account closed and winnings seized.
Restricted Countries: There’s a list of countries where residents are prohibited from playing, including Afghanistan, Australia, France, USA, among others.
Payment Methods: Multiple options are available, including Visa, Mastercard, Skrill, and others. Users must employ payment methods registered in their name. Possible fees apply.
Bonuses and Promotions: Various bonuses are available, each with its specific terms such as wagering requirements, minimum deposit, maximum bet, and game contribution.
Responsible Gaming: Players can access tools like deposit limits, reality checks, and self-exclusion. Links to support entities like GamCare and GamStop are also provided.
Hyper Casino operates under proper licensing and regulation to provide a fair and secure environment for all players. Players are advised to consult the full terms and conditions available on Hyper Casino’s official webpage for a more detailed understanding. Keep in mind that these terms can change, so it’s wise to review them regularly.
Hyper Casino Games
Hyper Casino offers over 1,500 of high-quality online casino games from renowned providers like Novomatic, Blueprint Gaming, and Pragmatic Play, amongst others. These games, including slots, table games, and live casino options, feature competitive Return to Player (RTP) statistics. Live games, hosted by real dealers, enable interactions with other players. Available around the clock, the site guarantees fair play with all games certified and outcomes that cannot be manipulated.
Type of Game
Quantity
Most Popular Game
Slots
1,000+
Book of Ra Deluxe
Jackpot Slots
20+
Queen of Alexandria WowPot
Megaways Slots
100+
Wild West Gold Megaways
Slingo
30+
Slingo Xing Yun Xian
Live Casino & Table Games (Poker, Blackjack, Baccarat)
100+
Glam Roulette
At Hyper Casino, details on Return to Player (RTP) percentages are accessible within the game menus for each title. This allows players to view the expected payout ratios directly before they decide to wager. The casino, however, does not offer a free play or demo mode, meaning all games must be played with actual stakes.
Slots
Slots are a popular game type at Hyper Casino, boasting a collection of over 1,000 titles. These games span multiple types and themes, ensuring there is something to suit every taste. From classic fruit machines to modern video slots with intricate plots, Hyper Casino has it covered. The library features titles from over 20 top game providers, making it a go-to for slot game players.
Jackpot slots allow players to win substantial prizes through progressive jackpots. Hyper Casino provides over 20 jackpot slot games, predominantly from esteemed developers like Blueprint Gaming and Microgaming. These slots are celebrated for their lucrative winning potentials and include various themes such as wealth and mythology.
Megaways slot games offer thousands of ways to win on each spin. These games feature a variable number of symbols on each reel, changing with every spin to create different potential winning combinations. Hyper Casino hosts over 100 Megaways slots, covering a variety of themes such as ancient civilisations, wild animals, and piracy.
Slingo combines elements of slots and bingo, offering a unique twist on traditional casino games. Hyper Casino features over 30 Slingo games, each boasting various themes from classic designs to popular TV show adaptations. Here’s a glimpse at some of the finest Slingo games available at Hyper Casino:
Game
Provider
RTP
Release Date
The Price Is Right
Slingo Originals
95.00%-95.51%
15.04.2018
Tetris Slingo
Slingo Originals
94.07%
26.10.2023
Wild Rover
Slingo Originals
95.50%
21.10.2019
Slingo Space Invaders
Slingo Originals
94.02%
19.11.2023
Slingo Fortunes
Slingo Originals
95.00%
16.05.2018
Slingo Classic
Slingo Originals
95.00%
27.06.2020
Live Casino and Table Games
Hyper Casino offers a broad selection of over 100 live casino and table games, featuring popular classics like live roulette and live blackjack alongside unique game shows. All games are delivered through a high-definition video stream, bringing the atmosphere of a traditional casino directly to players. These games are mostly sourced from prominent providers such as Evolution Gaming and Pragmatic Play. Players can interact with dealers and fellow participants, adding a social dimension to the gameplay.
Top Live Casino and Table Games:
Game
Provider
RTP
Release Date
Stock Market
Evolution Gaming
99.00%
27.03.2024
First Person Lightning Roulette
Evolution Gaming
97.30%
14.06.2019
Mega Ball First Person
Evolution Gaming
95.00%
08.04.2020
Funky Time
Evolution Gaming
95.99%
10.05.2023
PowerUP Roulette
Pragmatic Play
96.20%
07.10.2022
Zappit Blackjack
nyx
92.60%
01.09.2019
Fortune Pai Gow Poker
nyx
97.47%
05.02.2019
Prosperity Tree Baccarat
Evolution Gaming
98.89%
12.09.2023
Tips for a Good Gambling Session at Slots
When playing slots at Hyper Casino, players should consider several factors to optimise their sessions:
Payout Rate (RTP): Seek games with higher RTP percentages, which suggest a higher return to player over time.
Volatility: Be aware of the volatility of a slot. High volatility slots offer larger wins less frequently, while low volatility slots yield smaller wins more often.
Limits and Budget: Establish clear limits on spending and adhere to them to avoid excessive spending.
Provider Reputation: Select slots from reputable providers to guarantee fairness and quality.
Bonus Features: Search for games with bonus features such as free spins, wilds, and multipliers that can significantly increase potential winnings.
Game Rules and Paytable: Acquire knowledge of the game’s rules and paytable. Understanding how wins are triggered and what each symbol represents can be crucial.
Progressive Jackpots: Be aware that these typically require playing at higher stakes to be eligible for the maximum jackpot.
Regular Breaks: Taking breaks can help maintain focus and decision-making clarity.
By focusing on these aspects, players can make informed decisions and have a satisfactory time playing slots at Hyper Casino.
Expert's Rating
Variety of Games4.0
Hyper Casino presents a robust selection of over 1,500 games, encompassing slots, live casino and table games, and Slingo, supported by respected providers. I give it a 4 out of 5. The available RTP information within game menus allows for informed gaming choices, though the lack of free play options might limit some players. A slight disappointment is the absence of bingo rooms, which could deter bingo fans.
For UK players eager to play their favourite casino games on mobile, Hyper Casino presents an optimal solution. Without mobile apps, the casino has developed a responsive website accessible from any mobile device. Adaptable to different screen sizes and resolutions, the casino is easy to navigate. Popular games from leading software providers, including NetEnt and Microgaming, are readily available for players on the move.
The website’s design is optimised for mobile browsers, allowing players to access games easily, contact customer support, and manage their accounts. One of the site’s commendations is its versatility in hosting various games. Players can explore video slots or get the feel of live casino games. This mobile-friendly approach makes no difference to the quality or functionality of the game compared to its desktop counterpart, providing consistent gameplay.
Hyper Casino’s mobile interface is compatible with both iOS and Android. Players on both systems can receive an equally satisfying online game. Notably, not having downloadable apps reduces wait times and allows for immediate access to the casino through the website.
Expert's Rating
Mobile Gaming Experience4.0
Hyper Casino’s commitment to the modern player is evident in its focus on an easy-to-use mobile interface. However, some users may benefit from a dedicated app to further improve the gaming process. Overall, Hyper Casino’s mobile gaming deserves a solid rating of 4 out of 5.
Hyper Casino prioritises its users by offering multiple deposit options. After logging in, players can quickly navigate to the deposit page to view and select their preferred transaction method. Each of these methods comes with its own set of limits and potential fees. For the most up-to-date details, players are advised to visit the casino’s FAQ or deposit page.
Hyper Casino effectively combines flexibility with ease of use. It offers a wide range of deposit methods. A wide range of players are attracted to the mix of mainstream card options and e-wallets. The clear fee structure and deposit limits further highlight Hyper Casino’s transparent operations. Taking these aspects into consideration, we award Hyper Casino a 4.5 out of 5 for its deposit methods and restrictions.
As a top UK online casino, Hyper Casino offers players a variety of withdrawal options to easily access their winnings. This guide explains the withdrawal mechanisms, including withdrawal time, limitations and fees. From traditional cards to e-wallets, Hyper Casino streamlines the withdrawal process to suit your needs. For detailed explanations and specific questions, we advise players to visit the casino’s withdrawal page or the FAQ.
Table of Withdrawal Methods & Parameters
Withdrawal Method
Min Withdrawal
Withdrawal Time
Fee
Debit Card (Visa, MasterCard, Maestro)
£10
24 hours
Free
EcoPayz
£10
24 hours
Free
Trustly
£10
24 hours
Free
Skrill
£10
24 hours
Free
Neteller
£10
24 hours
Free
Flexepin
£10
24 hours
Free
While Hyper Casino prides itself on offering free withdrawals via all methods, players should be aware of any fees charged by their respective banks or financial institutions. Before confirming a withdrawal, it’s wise to check any fees that may apply.
Expert's Rating
Withdrawal Methods4.2
Hyper Casino has established a reputation for providing a trouble-free withdrawal procedure. The company offers a range of payment options to satisfy different player preferences. These options include traditional cards, e-wallets, and digital currencies. However, it could be improved by providing more instant withdrawal options. Overall, Hyper Casino scores 4.2 out of 5 for its withdrawal process and policy.
The Know Your Customer (KYC) process is an essential part of online gaming at Hyper Casino. It is designed to verify the identity of its customers and guarantee a secure gaming environment. This procedure is a regulatory requirement and a measure to prevent fraudulent activities and protect both the casino and its members. The verification process involves submitting specific documents and adhering to outlined terms, emphasising understanding the source of funds to maintain responsible gambling practices.
To comply with KYC regulations, Hyper Casino requires players to submit several documents for identity verification. These include:
A valid passport, national identification number, or driving licence to prove identity.
A recent utility bill or bank statement (not older than three months) as proof of address.
Bank account details, including bank name, account number, and IBAN for transactions.
If applicable, pseudonymised (encrypted) card numbers and e-wallet account identifiers.
Upon registration and at any point during your time at Hyper Casino, you may be asked to verify your identity, especially before making withdrawals or when your cumulative withdrawals reach €2000/£1400. The casino’s customer support team will guide you through this process, informing you of the specific documents needed.
The casino undertakes an Enhanced Due Diligence process separately from the initial verification, focusing on your financial well-being and gambling affordability. This involves an Affordability Review by the Responsible Gambling department, considering factors such as stable income, stocks, savings, and monthly outgoings to determine your discretionary income.
Steps to Follow for Verification:
Initial Account Setup: Complete the online registration form with accurate personal details.
Document Submission: Upon request, submit the required documents via email or through the account management interface on the Hyper Casino website.
Enhanced Due Diligence: Participate in the Enhanced Due Diligence process if contacted by the casino, providing additional documentation as needed.
Affordability Review: Cooperate with the Responsible Gambling department during their review of your financial situation.
Adjusting Deposit Limits: Following the Affordability Review, your deposit limits may be adjusted to reflect your discretionary income.
If you have any problems or questions regarding the verification process, Hyper Casino’s support team can assist you via live chat, email or phone.
As I approached Hyper Casino’s KYC process, I found it to be orderly and transparent. It upholds responsible gaming by focusing on identity verification and assessing the affordability of gambling. Although initially intimidating due to the comprehensive documentation, the helpful customer service team eases the process considerably, thereby ensuring that gambling remains entertaining without financial burden. Patience and a willingness to provide essential documentation are key.
Jamie Wall, Casino Analyst
Hyper Casino Customer Service
At the heart of Hyper Casino is a genuine commitment to its existing customers. They have established various communication channels to address any queries or concerns. These channels include email and real-time chat, each with its own benefits. Additionally, the casino is available around the clock, demonstrating its willingness to help both potential and existing customers.
Email: The primary mode of communication for Hyper Casino, users can reach out to [email protected]. Responses typically arrive within a day, and users have the option to attach relevant documents or screenshots to aid in resolving their concerns.
Phone: Available round-the-clock, users can directly speak to an agent by dialling +356 2033 0258.
Live Chat: By clicking the ‘Start chat!’ button located at the top of the website, users can connect with a support agent in real time. This feature is available 24/7 and provides immediate assistance.
FAQ Section: This section on their website provides insights into frequently asked queries related to various topics, from registration to game-related information. It’s designed to offer users a self-help option.
Social Media: Hyper Casino uses various social media channels, such as Facebook, Twitter, Instagram, and YouTube, to keep users informed about new updates and promotions. Users can also interact by sending direct messages or leaving comments. Response times may vary depending on the channel.
Method
Availability
Response Time
Live Chat
24/7
Instant
Contact Form
Not available
–
Email
24/7
24 hours
Phone
24/7
Can vary based on agent availability
Social Media
Depends on the channel
Can vary based on the channel
Both potential and existing users can access all the mentioned support channels, enabling prospective users to gather more information about the casino’s offerings before registering or logging in.
Expert's Rating
Customer Care4.0
Hyper Casino demonstrates a clear commitment to its customers by providing various support options. The availability of a 24/7 support system across most channels indicates their dedication to user satisfaction. Taking into account the accessibility, responsiveness, and range of options available, we rate their customer support at a solid 4 out of 5.
Hyper Sportsbook includes a wide selection of markets across various sports such as football, basketball, and tennis. The types of wagers available are as follows:
Match Outcome: This involves predicting who will win within the standard duration of the game.
Moneyline Wagers: Selecting a team or player to win outright, without a point spread.
Spread Wagers: Betting on the margin of victory, where the bookmaker sets a line for the favourite and underdog.
Totals (Over/Under): A bet placed on the combined score of both teams to be either above or below a pre-set number.
Segment Bets: These are specific to parts of the game, such as a quarter or half.
Futures: Betting on the winners of championships or leagues, typically placed before the event commences.
Live betting is also on offer, allowing bets to be made during the event with dynamic odds that reflect the live action.
Teaser bets enable the alteration of point spreads and totals for a more favourable position at adjusted odds.
The settlement rules are clear-cut, providing guidance on how bets are resolved in situations like game postponements or disruptions. For example, in football, a game that is paused, delayed, or halted usually stands if it restarts within a specific period, such as 48 hours.
Hyper Sportsbook adheres to regulations, presenting transparent guidelines for the resolution of bets and procedures for exceptional game occurrences, aiming to maintain fairness in all betting transactions.
Expert's Rating
Online Sports Betting3.6
Hyper Sports offers a respectable selection of betting options, though not every betting offer may be available on their website. It is beneficial for committed customers to subscribe to updates, as this allows them to stay informed about the latest promotions, sports tournaments and free bet opportunities. This commitment to customer communication is commendable.
To make a decision about which casino to choose, understanding player feedback may be helpful. Not only does it inform potential users about the performance of an online casino, but it also highlights areas for improvement for the operators. Our analysis of Hyper Casino led us to examine some of the most trusted sites where players share their feedback. Here’s our analysis:
LCB
On LCB, Hyper Casino has earned a respectable score of 4 out of 5 stars. The driving force behind such a positive rating is largely due to the casino’s fast payouts, user-friendly support, varied game options and appealing design. These factors contribute significantly to the positive buzz surrounding Hyper Casino.
However, it’s also worth noting the concerns that have emerged. LCB users have identified some challenges such as low withdrawal limits, stringent wagering requirements, and the unavailability of phone support. Additionally, geographical restrictions have left some users disappointed.
After examining each feedback, we found 8 user reviews with an average rating of 3.8 out of 5 stars. In general, players appreciate the quick withdrawal process, attractive bonuses, easy verification, and entertaining games. Nevertheless, a few players have reported slow loading times, technical problems and occasionally unsatisfactory customer service.
Casino Guru
On the Casino Guru website, players can share their unbiased opinions about various online casinos. Hyper Casino has received an outstanding rating of 8.6 out of 10 on this site. Players frequently praise the casino for its positive reputation, high-quality game selection, fast withdrawal times, attentive customer service, and attractive bonuses.
Despite these accolades, Hyper Casino has not escaped criticism. A recurring theme in the feedback is the low monthly withdrawal limit, the lack of telephone support and the countries where access is restricted. In one of their two reviews, a customer complained that the live chat was not available 24/7.
AskGamblers
AskGamblers is a well-known review website for online casinos where players can share their opinions. Hyper Casino has a high player satisfaction rating of 8.4 out of 10 due to its range of games, mobile-friendly design, and live chat support.
However, some areas of improvement have been identified by users. The usual suspects – low withdrawal limits, rigorous wagering requirements, and the lack of phone support – have cropped up again. Moreover, some users have voiced concerns regarding the game selection, availability of live chat, and the verification process.
According to this comparison, Hyper Casino has earned its place in the online gambling community. The advantages of the casino, such as the variety of games, fast payouts, customer support and attractive bonuses, are well known. However, there are areas in which the casino could improve, including increasing withdrawal limits, improving the verification process and expanding customer support.
It’s worth noting that Hyper Casino has no serious complaints or disputes on any of the reviewed sources. This suggests that Hyper Casino remains committed to addressing any player concerns promptly, reflecting a proactive approach.
Final Thoughts
Hyper Casino offers a wide range of games that are popular among players. It prioritises customer satisfaction and uses advanced mobile gaming technology. As a result, we give it an exceptional overall rating of 4.2. Users can rely on Hyper Casino for excellent service and loyalty.
The casino values customer support highly, demonstrating their commitment to meeting players’ needs. They offer a modern approach to mobile gaming, providing flexibility and convenience to users. Furthermore, they provide a wide range of user-centric games, giving players a way to interact positively with the casino.
So, to sum up, Hyper Casino is an excellent option for those seeking an exceptional online gaming site. There is little doubt that players will find the consistent quality and commitment offered by Hyper Casino extremely appealing.
Are there any restrictions on playing at Hyper Casino?
Certain game providers might have restrictions based on different countries, which means the selection of games you have access to will vary according to where you live. After setting up your account at Hyper Casino, you’ll be able to log in and browse through the available games. The range of options presented is designed to suit the preferences of the players and the regulations of their location. The aim is to offer a broad choice within the confines of regional legality. Upon accessing the casino lobby, players will find a curated selection of games they are eligible to play.
Is there any monitoring of my gameplay from a responsible gaming perspective, and what can I expect?
All activity at Hyper Casino, including deposits, bets, and withdrawals, is monitored. They are required by their licensing obligations to act if there are any concerns about responsible play. For player safety, specific procedures are in place. If there is a need, their customer support team will contact the player directly.
Once I have received the Welcome Bonus, what can I expect from Hyper Casino in terms of bonuses?
Beyond the initial bonus, Hyper Casino regularly updates players with weekly rewards and holds monthly contests or tournaments, promising a competitive spirit and chances for additional winnings. Setting up an account with communication preferences for SMS or email updates keeps players informed of the latest offers. Preferences can be set in the ‘My Account’ section under ‘Profile’. Hyper Casino maintains a proactive approach to keeping players informed and providing ongoing opportunities for bonuses.
I have placed a bet but there is no result, what should I do?
Should an issue arise where the result of a wager isn’t displayed, simply refreshing the webpage should reveal the bet’s outcome. Should that fail to resolve the issue, customer support is available to assist. Rest assured, Hyper Casino logs and records all bets, so winnings are secure and will be rightfully allocated.
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Jamie Wall, Casino Analyst
